Refund Policy

🔄 Refund Policy

We want you to love what you order from Styleverse. If something’s not right, we’ll do our best to fix it.

✅ When You Can Get a Refund

You’re eligible for a refund if:

• You got the wrong item, or it’s damaged or faulty

• The product doesn’t match the pictures or description

⏰ Time Limit to Report

Let us know within 48 hours of receiving your parcel. We won’t be able to help with issues reported after that.

📩 How to Request a Refund

Send us a message on:

• Email: styleverse420@gmail.com

• WhatsApp: 03709516003

Include:

• Your order number

• Clear photos or video of the item

• A short note explaining the issue

We’ll review your request within 2 working days.

💸 What Happens Next

• If approved, you’ll get your refund via bank transfer, JazzCash within 5–7 working days

• If not approved, we’ll explain why

❌ Refunds Not Available For

• Slight colour or fabric differences due to lighting/screens

• Size issues (please check the size chart before ordering)

• Changing your mind after placing the order

• Complaints made after 48 hours

🔁 Exchange Option

In some cases, we can offer an exchange instead of a refund. Return shipping is your responsibility unless we made a mistake.

⚠️ Important

Returned items must be:

• Unused and unwashed

• In original packaging

Refunds are only processed after we receive and inspect the item.